Litigation Resolution
Notice to the Consumer
(under Law 144/2015, of 8 September)
In accordance with Law nº144 / 2015, of September 8, we indicate on this page the Listing of Consumer Conflict Arbitration Centers, recognized by the Consumer General Directorate, which may appeal in case of dispute with our company, products and services on our site.
If you are dissatisfied and wish to state your situation, you may do so by contacting the competent Alternative Dispute Resolution Authority in your area.
Alternative Dispute Resolution Entities
Generic Competency Arbitration Centers
Entity - CNIACC - National Center for Consumer Conflict Information and Arbitration
Website - http://www.arbitragemdeconsumo.org
Email - cniacc@unl.pt
Address - Faculty of Law of the New University of Lisbon Campus of Campolide 1099-032 Lisbon
Telephone - 213 847 484
Entity - CIMAAL - Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve
Website - http://www.consumidoronline.pt/
Email - support@consumidoronline.pt
Address - Building of Companies, Estrada da Penha, 8005-131 Faro
Telephone - 289 823 135
Entity - Center for Arbitration of Consumer Conflicts of the District of Coimbra
Website - http://www.centrodearbitragemdecoimbra.com
Email - geral@arroy.com
Address - Av. Fernão Magalhães, no 240, 1o - 3000-172 COIMBRA
Phone - 239 821 690
Entity - Center for Consumer Conflict Arbitration of Lisbon
Website - http://www.centroarbitragemlisboa.pt
Email - juridico@centroarbitragemlisboa.ptt
Address - Rua dos Douradores, 116, 2o - 1100-207 LISBOA
Telephone - 218 807 030
Entity - Porto Consumption and Arbitration Information Center
Website - http://www.cicap.pt
Email - cicap@mail.telepac.pt
Address - Rua Damião de Góis, 31 - Loja 6 - 4050-225 Porto
Telephone - 225 508 349
Entity - Arbitration Center for Consumer Conflicts of Vale do Ave / Arbitral Tribunal
Website - http://www.triave.pt
Email - triave@gmail.com
Address - Capitão Alfredo Guimarães Street, 1, 4800-019, Guimarães.
Telephone - 253 422 410
Entity - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Tribunal)
Website - http://www.ciab.pt
Email - geral@ciab.pt
Address - Rua D Afonso Henriques, no 1 (Ed Junta de Freguesia da Sé) 4700 - 030 BRAGA
Telephone - 253 617 604
Entity - Center for the Arbitration of Consumer Conflicts of Madeira
Website - http://www.srrh.gov-madeira.pt/InÃcio/tabid/292/Default.aspx
Email - centroarbitragem.sras@gov-madeira.pt
Address - Rua Direita no. 27 - 1st floor - 9050-405 FunchalTelephone - 291 750 330